The Philippines’ number 1 pizza brand, Pizza Hut recently bags 8 out of 9 awards at the annual YRI (Yum! Restaurant Inc.) Regional Champs Challenge held at Pizza Hut Ali Mall branch.
Champs Challenge is an annual affair of YRI which helps their employees to be competitive, but also learning to exceed customer expectations and great service. YRI has been doing Champs Challenge for 10 years now and they have produce such wonderful employees which always prepared to execute correct and above the level customer service.
“On behalf of Yum! Restaurants, we would like to congratulate Team Pizza Hut Philippines for garnering all the major awards in this year’s YRI! RCC,” says Christopher Conway, Pizza Hut Senior Director of Operations, Asia. “We’ve seen the great passion and enthusiasm of all participants in delivering executional excellence throughout the competition. This only shows how Pizza Hut continuously invests in its people’s development not only in customer service but in all aspects of their work, resulting in a great workplace, motivated employees, happy and satisfied customers.”
This year, there are more than 250 delegates from the 14 member countries of YRI’s Asia Franchise Business Units (AFBU) to compete in the following categories: excellent execution in customer service, product quality, speed of service, management and customer mania.
The winners are the following:
Customer Mania Award (over all outstanding execution in all areas in the Regional Champs Challenge): Hong Kong, Malaysia and Singapore
Best Manager: Lady Joy Campos
Best Production Team by:
Make: Tomas Pulido Jr.
Cut: Erica Castaneda
Best Customer Service Team: Von Ryan Eddun and Mark Joseph Villanueva.
Best Host: Exceniza Pineda
Executional Excellence in three areas: Best Hospitality Execution, Best Speed of Service and Overall Execution was won by Pizza Hut Philippines.
Photos from the Victory Party:
*More photos here.
“Winning 8 out of 9 major awards inspires us to achieve breakthrough results in providing outstanding service to the Filipino market,” says Teck Huack “TH” Lim, Pizza Hut Philippines Chief Operating Officer. “This recognition fuels our passion to elevate our brand to becoming a frontrunner in the food industry by bringing out the best in our people, providing the highest level of customer service and exceptional product quality.”
Pizza Hut Philippines has an excellent association with the Regional Champs Challenge. Over the years, the company has been supportive of this competition and sends delegates to compete every year. This is the second time that the Philippines hosted this event. Back in 2010, the competition was held at the SM Megamall restaurant, wherein the Philippines also bagged 8 out of 9 awards including Best in Over-all Execution, Executional Excellence in Hospitality, Executional Excellence in Speed, Service Imperative Award, and Best Floor Manager, among others.
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